Privacy Policy
Last Updated: November 24, 2025
1. Introduction
At Lally's Cakes & Sweets, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information
When you place an order or contact us, we may collect:
- Name
- Email address
- Phone number
- Delivery address
- Payment information
- Order details and preferences
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referring website
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and inquiries
- Send order confirmations and updates
- Improve our products and services
- Personalize your experience
- Send promotional emails (with your consent)
- Comply with legal obligations
- Prevent fraud and maintain security
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Payment processors, delivery services, and other vendors who assist in our operations
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, sale, or transfer of business assets
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:
- Remember your preferences
- Analyze website traffic and usage patterns
- Improve website functionality
- Provide personalized content
You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Order information is typically retained for accounting and legal compliance purposes.
8. Your Rights and Choices
You have the right to:
- Access, update, or correct your personal information
- Request deletion of your personal information
- Opt-out of marketing communications
- Disable cookies through your browser settings
- Request a copy of your personal data
To exercise these rights, please contact us using the information provided on our contact page.
9. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our contact page or reach out via phone or email.
Your privacy matters to us. Thank you for trusting Lally's Cakes & Sweets.